1. Scope
This policy applies to examprocenter.com and messages sent through its contact form. It does not govern Pearson VUE, an exam sponsor, a mapping service, or another website you visit through an external link.
2. Information we collect
When you contact us, we may receive your name, email, optional telephone number, contact reason, optional exam-program name, optional appointment date, message, and consent. Technical security logs may include an IP address, request time, user agent, and information needed to prevent abuse.
3. Information you should not send
Do not submit government identification numbers or copies, Pearson VUE or exam-program passwords, payment-card data, medical records, accommodation documents, or confidential exam content. This website is not designed to receive or store those materials.
4. How information is used
We use contact information to respond to inquiries, route location-specific questions, protect the website, troubleshoot problems, and maintain appropriate business records. We do not use the form to determine exam eligibility, process exam payments, or approve accommodations.
5. Service providers and external sites
Email delivery may be handled by a configured transactional-email provider acting on our behalf. The interactive map loads only after you choose to load it and then connects to Google Maps. External scheduling and support links are governed by the destination’s own privacy terms.
6. Retention
Inquiries should be kept only as long as reasonably necessary to respond, meet operational needs, resolve disputes, and comply with legal obligations. A final retention schedule must be approved before launch.
7. Cookies and analytics
The current website does not set advertising cookies or load an analytics service. If privacy-conscious analytics are added later, this policy and any consent controls will be updated before the change is published.
8. Security
We use reasonable technical and organizational safeguards, including server-side validation, input limits, spam controls, rate limiting, secure configuration, and transport encryption provided by the hosting platform. No internet service can guarantee absolute security.
9. Your choices and contact
You may contact us to ask about personal information submitted through this website or to request correction or deletion where applicable. Email info@examprocenter.com.
10. Changes
We may update this policy to reflect changes in the website, law, or business practices. The revised date will be shown on this page.