Candidate Information

Know which source controls each part of your appointment.

Exam Pro Center provides the physical location and local guidance. Your exam program and official provider control the appointment and exam policies.

Exam Pro Center can help with

Local, on-site questions

  • Confirming the street address and 5th-floor location
  • Location-specific building access information once verified
  • Questions about an upcoming on-site appointment
  • Lost items and on-site issues
  • Physical-location accessibility questions
  • Website accessibility or contact-form issues
Contact the Center
Official provider support handles

Accounts, appointments, and program rules

  • Exam eligibility and authorization
  • Scheduling, rescheduling, and cancellation
  • Exam fees, vouchers, and payments
  • Password or account access
  • Identification and admission requirements
  • Formal accommodation requests and approvals
  • Results and score-reporting questions
Official Help Center